This Privacy Policy explains how information about you is collected, used and disclosed by Fitted Family, LLC (“Fitted” or “we”). This Privacy Policy applies to information we collect when you use our websites, mobile apps and other online products and services (collectively, the “Services”), including fittedfamily.com or when you otherwise interact with us. This policy does not apply to products or services with separate privacy policies that do not incorporate this Privacy Policy.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the ways you can help protect your privacy.

For information about the choices we offer in connection with our information practices, please see “Your Choices” below.

Collection of Information

Information You Provide to Us

We collect information you provide directly to us. For example, we collect information when you create an account, update your profile, post a review, participate in any interactive features of the Services, fill out a form or survey, participate in a contest or promotion, make a purchase, communicate with us via third party social media sites, request customer support or otherwise communicate with us. The types of information we may collect about you include your name, password, email address, social media user names and handles, postal address, phone number, gender, interests, preferences, photos, product reviews, fit information, payment information and any other information you choose to provide.

Information We Collect Automatically When You Use the Services

When you use our Services, we automatically collect certain information, including:

• Transaction Information: We collect information in connection with each transaction you engage in via the Services, including product details, purchase price, and other transaction details.
• Log Information: We collect log information in connection with your use of the Services, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our Services.
• Device Information We collect information about the mobile device you use to access our mobile apps, including the hardware model, operating system and version, unique device identifiers and mobile network information.
• Location Information: We may collect precise location of your mobile device via our mobile apps in accordance with the permission process established by your mobile device operating system. We may also collect the approximate location of your device based the device’s IP address.
• Stored Information: We may access information you have stored on your mobile device via our mobile app in accordance with the permission process established by your mobile device operating system. For example, with your permission, we may access photos or videos from your mobile device photo gallery.
• Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information from the computer or device you use to access our Services, including cookies and web beacons. Cookies are small data files stored on your hard drive or in device memory that help us see which areas and features of our Services are popular and count visits. Web beacons are electronic images that may be used in our Services or emails and help deliver cookies, count visits and understand usage and campaign effectiveness. We do not alter or change your experience, or otherwise respond to, “DNT” or “do not track” signals. 

Information We Collect From Other Sources

We may also obtain information from other sources. For example, we may collect information about you from other sites that sell our products, from other users, such as individuals who send you a gift through our Services, and from social networks in accordance with their authorization procedures.

Use of Information

We may use information about you for various purposes, including to:

• Provide, maintain and improve our Services;
• Provide and deliver the products and services you request, process transactions and send you related information, including confirmations and invoices;
• Send you technical notices, updates, security alerts and support and administrative messages;
• Respond to your comments, questions and requests and provide customer service;
• Communicate with you about products, services, offers, promotions, rewards, and events and other news and information we think will be of interest to you;
• Monitor and analyze trends, usage and activities in connection with our Services;
• Detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of Fitted and others;
• Personalize our Services, including by providing advertisements, content or features we think will be of interest to you;
• Facilitate contests, sweepstakes and promotions and process and deliver entries and rewards;
• Link or combine with information we collect about you; and
• Carry out any other purpose described to you at the time the information is collected.

 

Security

We use reasonable security measures designed to protect information about you from loss, misuse and unauthorized access, disclosure, alteration and destruction.

Advertising and Analytics Services Provided by Others

We may allow others to provide analytics services and serve you advertisements on our behalf. These entities may use cookies, web beacons, device identifiers and other technologies to collect information about your use of the Services and other websites and apps with this device or other devices. The information collected includes your IP address, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked and conversion information. This information may be used by Fitted and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests to this device and other devices via the Services and other websites and apps, and better understand your online activity. For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices. Your device may also include a feature that allows you to opt out of having certain information collected through apps used for behavioral advertising purposes.

We may also work with other websites or platforms (such as Facebook) to serve ads to you as part of a customized campaign. Please refer to the settings of those other websites or platforms for information about any choices they offer in connection with the delivery of interest-based ads.